About Us

Premier Estates was established in 1998 and is proud to have developed into the highly acclaimed and nationally recognised company that you find today.
 
With offices in Cheshire and London, Premier Estates operates on a nationwide basis.  We have established a large and diverse management portfolio totalling over 500 developments containing in excess of 30,000 properties throughout England & Wales.  Our varied portfolio includes city centre mixed use landmark developments incorporating leisure, retail and commercial elements, a vast range of apartments from entry level through to high spec luxury, retirement developments, contemporary living, historic mill and country house conversions including the UK's largest group of Grade I listed buildings, affordable housing, a huge array of landscape and public open space schemes, and sustainable developments including the UK's largest zero carbon scheme.  Premier Estates has a wealth of experience in property management, and has the knowledge required to manage every type of development.
 
We pride ourselves on offering an unparalleled level of customer service and exceptional communication to our clients.  From some of the country’s best known house builders and developers to the owners of individual properties and Resident Owned Management Companies, Premier Estates is able to find the optimum management solution for every eventuality.  Close liaison with residents ensures that a quality management service is delivered in a friendly and professional manner, and in a cost effective way.
 
Property management is all that we provide as a company; and our customers say that we do it exceptionally well!  A recent survey indicated that 96% of our customers were completely satisfied with our service, and 32% felt we exceeded their expectations.  Our unsurpassed service has resulted in Premier Estates winning more industry awards than any other managing agent, including the Property Management Company of the Year award, recognising us as the best in the country.  We have also been selected to become one of a small number of exceptional firms to be listed on verygoodservice.com, which exclusively promotes only those that have proven that they are the best in their field.

As a member firm of the Association of Residential Managing Agents (ARMA), Premier Estates prides itself on complete compliance with current and anticipated legislation.   All ARMA members agree to adopt and abide by their strict code of professional conduct and undertake to comply with the code of practice issued by the Royal Institute of Chartered Surveyors (RICS).  In addition we subscribe to Ombudsman Services: Property and their guideline obligations, giving further independent arbitration.  Premier Estates also carries an appropriate level of Professional Indemnity Insurance fully commensurate with its activities.
 
Premier Estates is pleased to have one of the most knowledgeable, experienced, and qualified teams in the UK.  Almost all of Premier Estates’ Estate Managers are qualified members of the Institute of Residential Property Management (IRPM) and a majority hold the AssocRICS property management qualification.  Members of Premier Estates’ staff include a RICS chartered surveyor; an Institute of Chartered Accountants in England and Wales (ICAEW) chartered accountant, Association of Accounting Technician qualified Accountants, a member of the British Institute of Facilities Management, a Fellow of the Chartered Institute of Housing, a qualified Energy Assessor, and a former Chairman of ARMA.
 
Our team of highly experienced professional staff devote their attention to the delivery of a quality management service.  Whatever the nature of the task in hand, whether it be the calculation and collection of service charges, the supervision of a major maintenance contract or arranging routine repairs and maintenance, it will be completed effectively and efficiently in a friendly and courteous manner.
 
Premier Estates is recognised as the UK’s leading property management specialist with a substantial and diverse property portfolio under its care.   With experienced staff and a commitment to new communication technology, the level of service is second to none. When the above is considered it can be no wonder that a growing number of property owners, developers and resident owned management companies now make Premier Estates their automatic choice when there is a management requirement, large or small.
 
Whatever your property management requirements, Premier Estates will provide the solution!

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You can contact us by either filling in our online contact form or by calling 0345 491 8899. Alternatively you can fill out our quick contact form at the top right of this page.

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Testimonials

  • A brief letter to express my delight with the progress that Premier Estates has made, especially given the fact that your company was only appointed recently and in difficult circumstances. In the short amount of time that you have managed our building you have achieved more than two previous managing agents and it is clear that you listen to our anxieties and act promptly to meet and anticipate our needs.

    Your regular communications are a breath of fresh air. We have previously been left in the dark by past agents, and not just because light bulbs were not previously changed. In this respect you have already exceeded our expectations and kept us appropriately in the loop every step of the way. Good communication is the hallmark of a professional and competent agent and I am thankful that you appreciate just how crucial this is in turning things around.

    I feel that I speak on behalf of all the residents here when I say, it is now an absolute pleasure to come home, and we all feel so much happier living here due to the changes you have made.

    The levels of attentiveness we are experiencing are second to none and this is helping to rebuild our trust. We really appreciate your approach to the works completed so far and are at last hopeful that our high expectations will be met going forward.

    It is great to finally have found an agent that seems to get the importance of supervising contractors and that has a process in place to ensure invoices are only signed off once the work is completed to the standard and to the timeframes specified. It sounds simple but in practice I know that many agents simply don not bother paying any attention to such things, to the ultimate cost of leaseholders.

    Premier Estates most definitely deserves to be recognised for the amazing improvement to our scheme achieved in such a short period. Furthermore I would like to emphasise that the new management of our building has made a real and positive impact on our quality of life. If only we had found Premier Estates sooner!

    Leaseholder, London
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