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Premier Estates' Employees of the Year Awards 2013

We are pleased to announce that 2013 has been another successful year for Premier Estates, due in very large part to the phenomenal efforts of every member of staff. Premier Estates prides itself on the excellent service we provide and the fact that on the whole we manage a large portfolio of very happy customers.

Premier Estates’ approach to every development that we manage is to go the extra mile. Effective communication and complete transparency is essential to the smooth running of any development, alongside the main focal points of quality of service and customer satisfaction.

Each year we present three awards to our members of staff who have gone above and beyond the expectations of their role: Estate Management Team Member of the Year; Support Staff Team Member of the Year and Outstanding Customer Service Award. The winners receive a trophy, a certificate and holiday vouchers to spend on a well-earned break. With such a dedicated and hardworking workforce, the task of singling out three individuals for special recognition is never an easy one and this year has been no different. However, the awards made are as follows:

Estate Management Team Member of the Year 2013:

Chris Brocklehurst

Chris joined us in 2008 as a graduate trainee. His abilities were quickly recognised, resulting in his promotion to the role of Estates Coordinator. He was soon promoted again into the role of Estates Manager and took over a challenging portfolio, quickly ensuring that his sites were well managed and that levels of customer satisfaction improved. Chris’ learning curve was rapid and in 2013 he has performed to an exceptional standard. He proactively manages his sites to ensure they are well maintained within proactively managed but constrained budgets, and ensures that year end deficits are kept to a minimum. He is well liked by his customers and colleagues alike and is thoroughly deserving of this award.

Support Staff Team Member of the Year 2013:

Alison Docherty

Alison joined Premier in 2012 and since then she has become an invaluable member of the team. She stays calm and unruffled regardless of her workload and is always willing to support other staff.  She is innovative in her approach and has worked closely with senior members of the team to suggest and implement positive changes to our work procedures. She is open to getting involved with different tasks and her role has evolved accordingly. Altogether a great member of staff and a pleasure to have on the team.

Outstanding Customer Service Award 2013:

Gemma Whitworth

Gemma joined the company in early 2009 as an Estates Manager. She took to the role like a duck to water and set about creating some really happy customers in the midlands. Her customer service skills proved themselves to be exemplary back then and continue to do so today. During 2012 Gemma relocated to London to help us deliver the management of our London portfolio. Gemma ensures that her portfolio is always immaculately presented and the team she has built at our larger London developments deliver a hotel like service that is virtually unsurpassed at any development in London.

Well done to our three very deserving award winners!

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