Premier Estates wins the Times & Sunday Times Best Block Management Gold Award 2014

“An extremely good all-round company with an inherent desire to provide excellent service” is how the independent judging panel described Premier Estates when deciding to award them the Gold award in the Best Block Management category.

A panel of 21 independent experts chaired by the Property Ombudsman reviewed several hundred entries from across the UK before deciding to bestow on Premier Estates the top honours in the Best Block Management Category. The winners were announced on 20th June at an awards ceremony at the prestigious Lancaster Hotel in London that was attended by over 500 leading property professionals.

Commenting on the award, Premier Estates’ Managing Director, Ben Jordan, said:

“Our aim has always been to be the managing agent of choice across England and Wales and we are absolutely delighted to receive the judges’ endorsement that we are achieving this aim. Our entire team works incredibly hard to ensure we provide the highest possible levels of customer service and communication and it gives everyone a massive lift to receive an award that recognises us nationally as the best company in our industry. That said we never rest on our laurels; we have an ethos of continual evaluation and improvement and continue to innovate to raise standards across the board.”

In addition to praising Premier Estates’ “inherent desire to provide excellent service” the judges stated:

“The directors have purposefully gone all out to implement a thorough and robust training programme which has been enthusiastically received by the team and the results of which can be seen through the improved client feedback and retention rates.”

“Another interesting idea is the focus on zero carbon developments which has resulted in this agency winning the contract to manage the UK’s largest zero carbon development as well as one of the largest regeneration projects in the country. The block managers are regular visitors to all developments which allows them to ensure any repairs are correctly identified and addressed promptly and to ensure contracts are tightly managed.”