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Premier Estates win 2013 Best Block Management award

Premier Estates have been recognised for "fine service" and "astounding staff" at the nationally recognised Times & Sunday Times Letting Agency of the Year Awards ceremony, held at The Lancaster, London.

The independent judging panel investigated thouroughly and spent many hundreds of hours deciding on the eventual winners and the judges report following the ceremony made the following comments in relation to Premier Estates:

"This block management specialist sets out its stall right from the beginning by sending clients its customer charter. Once there in black and white, Premier Estates starts to deliver a fine service that is propelled forward by its quite astounding staff. Managing Director Ben Jordan's dedication to block management is reflected in his fellowship of IRPM, and ARMA Chairman status. The standards are high within the team - almost all estate managers are qualified members of IRPM and the majority hold the AssocRICS property management qualification. This is more than comforting for both landlords and tenants, who benefit from regular monthly newsletter updates as well site visits at least once a month. It was quite refreshing to hear that, despite a strong website offering, electronic communications and a commitment to developing a tenant’s online portal, Premier Estates still place the greatest emphasis on picking up the telephone and talking to clients."

The award for 'Best Block Management' was presented by sponsors Aspasia, and The Apprentice's Karen Brady. Premiers' Operations Director, Patrick Ward, and Business Development Manager, Chris Wiles were presented with the award. Chris commented:

"This is the first time we have entered these long standing national awards and we are delighted that our efforts to deliver an unsurpassed service to our customers has been instantly recognised. The judges were offered complete transparency to investigate our business practices and I am delighted that the service we deliver on a day to day basis is truly reflected by their comments. This should be a great reassurance to our potential clients"

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