• I would like to thank you for having the notices put up in the lifts regarding the window cleaning and I have to say that the windows appear to be immaculate, something I have not been able to say since moving into this property 2 years ago as the window cleaning was very much hit and miss.

    Thank you again for your prompt service and hopefully this will be the service going forward as unfortunately we did not seem to have this kind of service with the previous agent.

    Leaseholder Liverpool
  • Thank you for your update letter and Service Charge information. Initial feedback from residents is positive with the very pleasant surprise of a reduction in the budget having gone down particularly well.

    Thank you for your work. We certainly feel that we have got off to a good start and are hopeful that we will be able to put in place a number of improvements here in both service and amenity.

    Leaseholder The Colonnades, Liverpool
  • Thank you for your recent update re the management of the Colonnades which is very encouraging. I can certainly see a major improvement over the previous managing agent, who I had pretty much given up on.

    Leaseholder The Colonnades, Liverpool
  • Thank you for taking so much care and endeavouring to make the new management work smoothly.

    Leaseholder Deganwy, Wales
  • Please would you pass on my feedback to Charlotte who dealt with me on at least 4 occasions over the last two days. She is a most pleasant and efficient young lady and she represents your company with charm and real credit.

    Leaseholder West Midlands
  • I just wanted to reiterate my comments to you on the phone about our satisfaction with the gardeners at our development.
    We can see improvements and are grateful for your efforts.

    Leaseholder Willaston, Wirral
  • I'd like to say how pleased I am with the professionalism and efficiency of your team in all circumstances. Well done and thank you.

    Leaseholder Willaston, Wirral
  • Thank you so much for your constant updates, you and the concierge team have made our development a fantastic community to be involved in. You guys are a cut above anywhere else I've lived, thanks so much for the work you guys do! Keep up the good work.

    Leaseholder London
  • Thank you for your help; can I also just say how impressed I am with your management and all the team who deal with the management of my property. I deal with management companies all day with my job in lettings and I can honestly say that I have as yet to come across one as efficient as Premier Estates.

    The monthly site visits are very helpful as a landlord and when I visited the property last I was surprised to see the gardens had been revamped and looked amazing. I would be happy to recommend your services and please feel free to forward this on to your department manager.

    Keep up the good work!

    Louise Johnson, Branch Manager Countrywide, Long Eaton
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