ARMA, ARHM & Ombudsman Members

Premier Estates are members of the Association of Residential Managing Agents (ARMA) which is the primary trade association for UK managing agents. We adhere to their strict guidelines and as such subscribe to the Royal Institute of Chartered Surveyors (RICS) residential management code.

In addition, we are full members of the Association of Retirement Housing Managers (ARHM) and act in accordance with thier specialist guidelines for the management of homes accross the reitement sector.

We are also members of the Ombudsman Services: Property, ensuring that all of our customers have free access to an independent redress scheme.

Premier Estates’ Managing Director was the Chairman of ARMA from 2012-2014 and was heavily involved with driving standards upwards within the industry as a whole; this involvement has led to Premier Estates setting standards well in excess of our competitors and becoming a benchmark company within the industry.

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