Contact Us - Premier Estates

Get in touch Contact Premier Estates

Accounts Enquiries: 0345 491 8898

Find Us Head Office

Premier Estates Limited
(Registered in England & Wales, Registered No. 3607568)
Registered Office:
Chiltern House,
72-74 King Edward Street,
Macclesfield,
Cheshire, SK10 1AT.

When we are here Opening Times

Monday to Friday 09:00 to 17:30

If you reside at an apartment block that we manage, you can find the contact details for your designated management team on the notice board within the communal area. If you are unsure of these details, please call us on our general enquiries number, 0345 491 8899, and we will be able to put you through to one of the teams.

General enquiries (non-accounts) and reports of repairs and maintenance should be brought to the attention of your estates coordinator. Please contact them during office hours via the email address or contact number shown above.

If your development benefits from our out-of-hours facility. This number can also be found on the notice board within the communal area of your development. Please note that this service should only be utilised outside of our office hours for genuine and immediate emergencies. That is a risk to health, safety, or property relating to the communal areas or facilities of the development that cannot be unattended to until our office reopens.

Complaints:

Premier Estates is committed to providing a high-quality estate management service. However, we recognise that occasionally things go wrong. When something goes wrong, we would like you to tell us about it, so that we can provide a resolution, which in turn helps us to improve our service delivery.If you do wish to make a complaint, you can download a copy of our complaints procedure, which outlines our complaints process.