About Us
Premier Estates was established in 1998 and is proud to have developed into the highly acclaimed and nationally recognised company that you find today.
Premier Estates operates on a nationwide basis. We have established a large and diverse management portfolio totalling over 540 developments containing in excess of 36,000 properties throughout England & Wales. Our varied portfolio includes city centre mixed use landmark developments incorporating leisure, retail and commercial elements, a vast range of apartments from entry level through to high spec luxury, retirement developments, contemporary living, historic mill and country house conversions including the UK’s largest group of Grade I listed buildings, affordable housing,a huge array of landscape and public open space schemes, and sustainable developments including the UK’s largest zero carbon scheme. Premier Estates has a wealth of experience in property management, and has the knowledge required to manage every type of development.
We pride ourselves on offering an unparalleled level of customer service and exceptional communication to our clients. From some of the country’s best known house builders and developers to the owners of individual properties and Resident Owned Management Companies, Premier Estates is able to find the optimum management solution for every eventuality. Close liaison with residents ensures that a quality management service is delivered in a friendly and professional manner, and in a cost effective way.
Property management is all that we provide as a company; and our customers say that we do it exceptionally well! A recent survey indicated that 96% of our customers were completely satisfied with our service, and 32% felt we exceeded their expectations. Our unsurpassed service has resulted in Premier Estates winning more industry awards than any other managing agent, including the Property Management Company of the Year award, recognising us as the best in the country. We have also been selected to become one of a small number of exceptional firms to be listed on verygoodservice.com, which exclusively promotes only those that have proven that they are the best in their field.
As a member firm of the Association of Residential Managing Agents (ARMA), Premier Estates prides itself on complete compliance with current and anticipated legislation. All ARMA members agree to adopt and abide by their strict code of professional conduct and undertake to comply with the code of practice issued by the Royal Institute of Chartered Surveyors (RICS). In addition we subscribe to The Property Ombudsman and their guideline obligations, giving further independent arbitration. Premier Estates also carries an appropriate level of Professional Indemnity Insurance fully commensurate with its activities.
Premier Estates is pleased to have one of the most knowledgeable, experienced, and qualified teams in the UK. Almost all of Premier Estates’ Estate Managers are qualified members of the Institute of Residential Property Management (IRPM) and a majority hold the AssocRICS property management qualification. Members of Premier Estates’ staff include a RICS chartered surveyor; an Institute of Chartered Accountants in England and Wales (ICAEW) chartered accountant, Association of Accounting Technician qualified Accountants, a member of the British Institute of Facilities Management, a Fellow of the Chartered Institute of Housing, to name just a few.
Our team of highly experienced professional staff devote their attention to the delivery of a quality management service. Whatever the nature of the task in hand, whether it be the calculation and collection of service charges, the supervision of a major maintenance contract or arranging routine repairs and maintenance, it will be completed effectively and efficiently in a friendly and courteous manner.
Premier Estates is recognised as the UK’s leading property management specialist with a substantial and diverse property portfolio under its care. With experienced staff and a commitment to new communication technology, the level of service is second to none. When the above is considered it can be no wonder that a growing number of property owners, developers and resident owned management companies now make Premier Estates their automatic choice when there is a management requirement, large or small.