Managing your service charge account

MANAGING YOUR service charge ACCOUNT

The easiest way to manage your service charge account is via the Residents Portal.

Through the Residents Portal you'll be able to:

View your account history
Make service charge payments
Amend your contact details and select your preferred contact method
Access your development noticeboard with information from your Estate management Team and their contact details
Download documentation such as insurance certificates or property information

Register or log in for the Residents Portal

If you’re still having trouble registering, logging in, or making a payment, please contact our team at portal.admin@premierestates.co.uk

MAking a payment

For any accounts-related enquiries, please contact our Accounts Team on 0345 491 8898. If the line is busy, please leave a message and we’ll return your call as soon as possible.

The simplest way to pay your service charge is by setting up a Direct Debit. Our team will be happy to guide you through the process.
You can also make a card payment by contacting our team.
Alternatively, you can make a secure online payment via our Residents Portal.
Please refer to your invoice or statement for full details of available payment methods.
For more information about your account, visit our FAQs.

supplier payments and queries

If you’re a supplier with a payment or account query, please contact our Purchase Ledger Team through our main reception on 0345 491 8899. Our reception team will connect you with the appropriate team member.

Account Enquiry