The premier property management company you can trust in the South West
Premier Estates is the managing agent of choice if you’re looking for outstanding property management services in Bristol and the South West that help to improve communities and enhance the livelihoods of the residents.
Formed in 1998, our highly skilled and experienced team manages a large and diverse UK property portfolio including: city centre complex schemes and tower blocks; suburban developments; new build housing estates; heritage and grade listed schemes; landscape and public open space schemes; private ownership developments and resident managed schemes.
Our unrivalled property management experience in Bristol and the surrounding area means we understand the needs of the residents.
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How you can benefit from our property management services:
- We handle the finance so you don’t have to – Efficient handling of service charge budgets and payment collection. Funds are held securely in a trust account with an A-rated bank.
- Your property will benefit from our network of trusted, expert, maintenance contractors – Monitoring and hiring of trusted third-party contractors for site maintenance and repairs. We hold contractors to account to ensure communal areas are maintained, issues are addressed and residents are completely happy.
- Our experts will assess your property and recommend the best plan for you to be able to provide outstanding homes and communities for your tenants – Our regular site visits to ensure our outstanding property management standards are maintained and that sites are impeccable.
- We ensure you’re covered, so you can enjoy peace of mind in case something goes wrong – Comprehensive management of buildings insurance.
- We are visible and accessible – Our active participation in meetings allows residents to discuss issues directly with the estate managers.
- We constantly seek value for money for our clients – Our proactive management, and regular contract reviews and energy price reviews to ensure value for money in all services and utilities.
- We work hard to keep your residents safe – Our staff have high levels of technical expertise and as a company we are ISO:450001 accredited and greatly attentive to procedures. Our internal procedures are more demanding than statutory controls, as a result we have been awarded RoSPA Gold certification.
Why choose Premier Estates to manage your property?
- Dedicated Award-Winning Customer Service – Our bespoke Customer Service Charter ensures prompt responses and adherence to all service agreements and ensures that all promises made by our staff are kept and delivered.
- Direct Access – Direct dial telephone numbers and email addresses for quick access to dedicated estate managers and estates coordinators who know and understand your estate.
- Transparency and Satisfaction – Our exceptional customer service, transparent communication, and a commitment to client satisfaction, means we put you at the heart of everything we do.
- Free Management Appraisal – We offer a no-obligation management appraisal to assess your property’s needs.
- Quarterly Newsletters – Stay informed with site-specific newsletters containing all the relevant information you need about your development.
- Bespoke packages – We offer bespoke packages to address your specific needs – whether you own or live in a block of flats, apartment complex or housing estate – to ensure your shared spaces are maintained to the highest standard and can be enjoyed by everyone.
- In your shoes – All our staff are trained to put themselves in the shoes of our customers. To ensure our clients and customers remain satisfied, we conduct quarterly customer satisfaction surveys. The surveys help us ensure we know our customers’ sentiments, and we can efficiently address any issues and ensure outstanding service.
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Don’t settle for second best! Get in touch today.
Ensure that your development is managed to the highest possible standards and let your residents experience Premier Estates’ award-winning service, and join our many thousands of satisfied customers.
Fill in the contact form below and one of our team will contact you within 48 hours, or call 0345 491 8899
Credentials The Affiliations and Accreditations of Members of Premier Estates staff include…
